честно не знаю...лично мне приходило письмо...
содержание:

Hello,

As a part of our general efforts to improve the ICQ service, we are currently upgrading our password assistance system.

The new system is based on a question & answer format.
This means that each time you would like to get a new ICQ password you will be asked to provide the answers to two questions that you have chosen.
Once you have set your questions & answers, you will be able to get a new password using the password assistance system.

To set your questions & answers, simply click this link: